Transport Account Integration explained

In this site we have explained the concept behind our Open Transport API and it helps different accounts integrate with each other via a common a API standard. To communicate this better, we thought we would also create this diagram to help describe how things will work. As you can see below, different online accounts …

Supporting loyalty in fragmented transport ecosystems

Hayden’s recent article on LinkedIn explains that some USA public transit operators are using loyalty schemes to try to shift customers to their less congested (and often more environmentally friendly) modes of transportation. https://www.linkedin.com/pulse/supporting-loyalty-rewards-fragmented-transport-hayden-sutherland But how could such a scheme work in those areas where transportation services are fragmented, deregulated, privatised or just provided by …

Open Transport API published

We are pleased to announce that we have created and published an initial draft Open Transport Application Programming Interface (API). This can be found on SwaggerHub here: https://app.swaggerhub.com/apis/open-transport/p-customer-account/1.0.1 The aim with any open standard is to: Give it away, so that it can be adopted as widely as possible Encourage feedback and suggestions Allow it …

Solving the problem

What problem are we trying to solve? Well… Providing a self-service digital/online presence is a necessary requirement for any transport solution. Regular customers and visiting tourists alike expect this, plus the amount of understanding & insight that can be gained from a single source of online customer data has multiple benefits for operators and authorities. …