Hayden Sutherland, Founder & Chair of the Open Transport initiative gave this presentation yesterday (28th January 2020) at the Transport Ticketing Global 2020 event in London.
Introduction to Open Transport Hayden Sutherland
Introduction Hayden Sutherland o Founder and Chair of the Open Transport Initiative Director of Ideal Interface, a digital consultancy The work I am presenting is a joint effort from 25+ contributors across the transport & mobility industry: o Public transport: Bus, Rail, Ferry, etc. o Private transport: Car hire, MaaS Platforms, EV suppliers, car parking, etc. o Industry vendors & consultants
In a nutshell Open Transport has created an Open Standard for federated transport & mobility account interoperability Open Banking For Transport
Current situation Mobility-as-a-Service (MaaS) is maturing as a concept Transport start-ups are growing in number & market share But… – Each new entrant into the transport (public or private) market is a new source of customer data – Each new MaaS platform creates its own customer account AND can introduce proprietary integration standards – Transport Providers are enriching their self- service accounts to provide a better user experience AND build a relationship with their customers… And they want to maintain this.
How it could look to the customer Transport Service Providers Customer has to access multiple accounts to get a complete view
How it should look with Open Transport Customer can access just one integrated account now to get complete view
What does Open Transport Provide?
An Open Standard for federated transport customer account interoperability – API specification for integrating data (not customer PII) held in participating systems – Allows Transport Providers to still maintain relationship with their own customers
An Open Standard for a centralized operator information look-up service – The first transport / mobility API directory – “An API for transport APIs”
3 account data entities
Purchase – Ticket, pass to travel, contract to use service, etc.
Usage – Journey, parking duration, etc. – Includes services used (e.g. charging, calls, etc.)
Concession – Railcard, staff discount scheme, voucher, etc.
Centralised Operator Look-Up Directory service – The UK banking system has Sort-Codes (IBAN/SWIFT) – But… there was no directory service (e.g. account API URLs) for every MaaS platform or transport provider Validation service – In a fragmented transport landscape some reference information is needed – Other standards have loose compliance which can cause issues – And…. A consistent “mode” reference for a transport & mobility
Potential supporters & adopters
Transport Authorities/ Regulators – Mandate its use in new franchise & contracts – Potential wider aggregated
Public Transport Operators – Wider multi-modal interoperability
Private Operators – Established Mobility-as-a-Service Platforms – Start-ups, for wider integration possibilities
Transport software vendors – Ease/speed of implementation – Wider market potential (WORM: write once, reuse many)
Other new services? “Anyone with a transport account or with responsibility for ensuring future transport account interoperability”
Deliverables & timescales 14th October 2019 (International Standards Day) – Draft ‘Customer-account’ API specification v0.9 issued for industry peer review 4th November – Draft ‘Operator-info’ look-up API specification v0.9.1 issued for industry peer review 3/4/5th December – Industry presentations & sessions 20th December – Final date for feedback and questions 3rd January 2020 – Launched 2 x specifications as Open Standards – Official handover of on-going management and further changes of specification & documentation from Ideal Interface to the new ‘Open Transport’ organisation
Open Standard? Yes, the standards are fully Open – Free to use (adopt & adapt) – No conditions – just a public reference please v1.0 is now generally available from 3rd January 2020 – SwaggerHub – ProgrammableWeb Standards Board created – Provides ongoing management – Assesses proposed incremental changes
Get involved Review our Open Standard – Does it meet your needs? – If not, propose an amendment Adopt our Open Standard – Download Get involved – Spread the word!
The Open Transport initiative has appointed technology delivery expert Gregor Johnston to the Board.
Gregor is an IT Consultant, Project Manager and Technical Architect highly experienced in delivering and implementing complex solutions across numerous business sectors including Transportation, Finance and Telecommunications.
Gregor has worked with clients throughout the UK, Europe and North America through multinational consultancies including IBM and latterly RUSALCO Solutions Ltd where he provided technical and project delivery services for Abellio ScotRail’s Smart Ticketing Programme.
Hayden Sutherland, Founder & Chair of Open Transport stated “It is great to have Gregor on board as part of the Open Transport Board. His technical delivery experience has been invaluable in getting us to this point and I welcome his input in helping us develop the future of our transport and mobility account interoperability Open Standards.”
We at the Open Transport initiative have been asked how our two different API specifications are actually an Open Standard. This is a fair question, as not many people will understand the lengths we have taken to ensure our work is truly open and available for all.
They are free to adopt Meaning there is no initial charge or ongoing license fee for them being used as they are. (The only thing we ask is that when they are adopted the Open Transport is given a public credit somewhere, such as in a ‘Terms & Conditions’ or ‘About Us’ page, that’s all)
They are free to adapt Meaning that either standard can be taken as they are and changed in any way required. (Any official changes to the current published standard must happen through Open Transport’s modification process)
They have been designed from a wide collaboration of contributors Meaning they are the output from many interested organisations and parties (transport providers, private consultants, public sector stakeholders), not just individual suppliers.
They have been ratified by a clear and communicated peer review process This has allowed feedback and further contribution by subject matter experts. Plus our outputs and intentions have been widely publicised across the transport and mobility industry
There is a transparent and published feedback and modification process This is there to ensure the future ongoing quality and amendments to the standards.
The Open Transport initiative has appointed rail expert Marcus Mayers to the Board.
Marcus is an expert in delivering new technology into the Railway Sector. After ten years delivering novel rail projects for blue chip companies, he was hired to help setup and deliver a £100m rail innovation programme for Railway Safety and Standards Board. This included delivering composites into rail. In 2016 Marcus setup RASIC Ltd to support out of sector companies deliver product into the rail. Marcus is a visiting fellow at Manchester Metropolitan University, in his field of expertise, and holds an MBA in Innovation.
Hayden Sutherland, Founder & Chair of Open Transport stated “I am incredibly glad to have Marcus join us. He has provided significant input and support for the initiative and brings a wealth of experience in travel innovation to the senior team of this Open Standards organisation.”
We have been asked a number of questions about the Open Standards for transport and mobility account interoperability we have specified and launched recently. There are a number of standards in existence that provide interoperable transport functionality.
Therefore we though it would be useful to explain what we have NOT created and where this information can be found:
Open Transport is proud to have been recognised as part of The European Mobility-as-a-Service (MaaS) Landscape by Aster Capital (https://www.aster.com/)
Listed as a “Enabler”, Open Transport is mentioned as part of the “Flow Analytics” area, due to the Open Standard for transport account interoperability facilitating the flow of data between different mobility accounts. Thus enabling the travelling customer to have a single analytical view of all their end-to-end journeys.
To help promote our work and raise awareness of our recent Open Standards for transport account interoperability… Open Transport is presenting at Transport Ticketing Global 2020.
The session is called: “Open Transport: The future of Integrated Transport Customer Accounts”
And the outline is: The Open Transport initiative has created and published Open Standards for transport account interoperability. These are now free to adopt and adapt by any organisation without cost or constraint. This session will cover the background of work done so far and the future plans & objectives of the initiative.
As the Open Transport initiative is getting more press coverage and attention, we have been asked to provide logos and brand assets to other sites & publications. Therefore we have decided to get the ones we already had updated in more detail and with consistent colours.
We therefore ask anyone using our logo (e.g. on a blog post or news article) to use these assets, or contact us for higher resolution versions email@example.com