The transport and mobility sector is not known for the pace of innovation that some others have (e.g. FinTechs).
To help change this we firmly believe that the new world of transport & mobility needs to be open (not proprietary).
This means: an open ecosystem, open technology and easy collaboration between services using open APIs.
Adopting this openness means transport providers and Mobility-as-a-Service (MaaS) Platforms can connect to a wider external ecosystem of suppliers and consumers of their services. They can then potentially collaborate much easier on new product offerings. This all helps to reduce development time & costs and reducing vendor lock-in.
Embracing this open movement means newer entrants be introduced much easier. Putting the power to innovate firmly back in the hands of those most able to provide it.
Our Founder, Hayden Sutherland, was recently interviewed by a University student on the topic of innovation.
Here are the questions & answers provided:
Q1 : Did you use a specific innovation model or follow a process when carrying out your innovation?
A1: When originally coming up with the original idea, there was no specific model or approach used. However, to get this idea to actually become the reality of an accepted & published Open Standard, there was an established process to go through:
Collate a pool of experts from as wide & diverse group as possible to create a “straw man” concept of the specifications
Invite others to participate in workshops and an online community to evolve the specifications
Publish the draft specifications
Issue an open invitation to provide input and general feedback from the entire international community (if you want nice feedback ask a friend, but if you want real criticism … ask an enemy)
In addition, and to get the widest possible reach and honestly, an event was organised by MaaS Scotland (the industry body for the transport and mobility sector in Scotland) where I got to present my latest specification and future direction to my peers. This “technical Dragons Den” was very useful as many different specialists got to: listen in full, ask specific questions and even bounce ideas of each other to challenge the draft spec. This all helped to refine the detail and really ratify the work that had been done
Publish the specifications as an official version (v1.0) of the Open Standards, along with content on their free usage and a clear process for requesting changes and improvements in the future.
Q2: How did you make decisions throughout the process? Did you use any models here?
A2: There were no set models used for decision making. But from the beginning and throughout the entire process I was very aware that a potential barrier to us achieving the best decisions was if they were made by just one person (me). To therefore make certain this did not happen, I ensured I was significantly guided, challenged and helped by a wide group of industry specialists, who are each experts in their field or mode of transport. The most foolish thing would have been to have brought together a group of people who were all specialists and then not continually listen, ask, consult and more generally work with them.
Q3: Did the culture of the group support innovation?
A3: Yes, the group’s culture was particularly important and this really helped to get the standards published in such a comparatively short space of time. If you want to get the best out of people (and I wanted to, see answer 2 above), you have to ensure that they have all the right inputs, cues or data (e.g. a firm understanding of when this innovation will and will not be used or applicable) and also are able to speak their mind and develop the ideas of the others in the group.
We regularly get asked for a short description of what Open Transport specifically is (our ‘elevator pitch’). So, we thought we would share this here:
Open Transport is the first & only Open Standard for Transport and Mobility account interoperability. It is best described simply as the “Open Banking for Transport”.
The standard, released on 3rd January 2020, is made up of two different two Application Programming Interface (API) specifications that can be used separately or together to help provide an open mobility system:
Customer-account API A standard way to expose mobility account data (not personally identifiable data) owned by a customer when integrating to another account, regardless of transport mode or system. Thus potentially allowing the customer to view all their transportation and associated data in one place. Properly implemented, this means the travelling customer has no more continual searching across various apps and websites to join-up journey, ticket and discount data. https://app.swaggerhub.com/apis/open-transport/customer-account/
Centralised Operator-info API A design for a centralised look-up for all transport operators and Mobility-as-a-Service (MaaS) platforms. This first-of-a-kind transport directory service (similar to the sort code directory within the Financial Services Industry) will provide unique reference information about each mode of transport or mobility organisation, including Customer-account API locations. https://app.swaggerhub.com/apis/open-transport/operator-info/
We have a published process for suggesting further amendments and improvements to this Open Standard. So if it does not exactly meet the needs of a specific transport provider or mobility service, we can look to amend our specifications in a backward compatible way .
Plus, being a truly Open Standard… both API specifications are free to adopt and adapt, without conditions. All we ask is that Open Transport is informed and publicly mentioned when either is used.
The two Open Transport API specifications were published as Open Standards on 3rd January 2020. Since then the Board has received the following Change Requests to modify and improve these designs:
CR001 API: Centralised Operator-info API Change: The addition of another “mode”, that of: “016: suspended cable car”. Plus also some mapping work to clarify the use of Open Transport “modes” against those used in the GTFS standard.
CR002 API: Centralised Operator-info API Change: Change of API structure to align to PAS212 (the Internet-of-Things directory standard) In effect, making the Open Transport Centralised Operator-info API a mobility industry-specific implementation of PAS212.
CR003 API: Centralised Operator-info API Change: Expansion of the centralised look-up service to include an additional MIPTA (Mobile Interface for Public Transport Assets) asset registry endpoint location (URL)
CR004 API: Customer-account API Change: Add “account balance” to add “account balance” to “purchase” data This exposed the transport credit balance of any account based travel (ABT) system or stored value product. So that the balance can be viewed in another integrated transport provider account.
On the assumption that these Change Requests are accepted, this will result in a version update to both API specifications.
In a recent interview with Cliff Notes Podcast host Tristan Bailey, Hayden Sutherland Founder and Chair of the Open Transport initiative shares his thoughts on Transport and Mobility account interoperability.
In the interview they cover: – What the Open Transport standards? – What is an Open Standard? – What are Open Transport helping businesses with? – Is there a cost or saving? – Who benefits from Transport and Mobility account interoperability?
We have had a frantic 2019 to get the “the first global Open Standard for transport account interoperability” launched last month (3rd January 2020 to be exact). And now we are busy pushing for its adoption and acceptance across the transport industry.
To help with this aim we have a simple request. The Board of the Open Transport initiative is now looking to meet and share our work with anyone who is a senior level transport, mobility or smart city stakeholder.
Perhaps you are:
– a legislator or public sector industry policy maker that covers public and private mobility
– a local authority transport, digital or innovation lead
– a chief technologist in a transit company or their software supplier
In short, if you provide guidance, are responsible for the future direction or make decisions on mobility and transportation services… then we would like 30 minutes of your time (please).
For further background on what we have done so far, here is the presentation our Founder and Chair gave recently at Transport Ticketing Global, where Open Transport was shortlisted for the “technology of the year” award*
The Open Transport Initiative is delighted with the announcement from the Rail Innovation Group that founding member and chair, Hayden Sutherland, has been appointed to their Hall of Recognition for services to innovation in the transportation industry and most specifically for the development of the Open Transport Initiative.
This nomination is for a person contributing to cultural change in rail who: “Approach problems with a willingness to challenge tradition & be open minded to new concepts that don’t always have proven track record. Cultivate & embrace diversity to derive benefits from new technologies or processes, or from using them in a better way.“
The Rail Innovation Group is a community that brings together the best skills and experience from the rail & tech industries with this nomination endorsed by peer groups.
This is a fantastic acknowledgement, not only for Hayden personally, but for the validation of the Open Transport Initiative and its progress.
The Open Transport initiative has appointed smart ticketing and public transport expert Dan Schoenhofen to its Board.
Dan has over a decade of public transport ticketing experience across a variety of modes and operators. He was a key contributor to the successful £300m business case for the modernisation of the Glasgow Subway and, as part of the resulting programme, delivered the UK’s first fully smart ticketing system with the largest e-purse outside London.
As well as project delivery for light and heavy rail, bus, coach and ferry, Dan also chaired the forum of the ZoneCard ticketing arrangement in Strathclyde and was previously responsible for customer management of Subway smartcard and the Scottish National Entitlement Card holders.
Hayden Sutherland, Founder & Chair of Open Transport stated “Having Dan join the Open Transport board brings a wealth of public transit experience to the team. His input as a smart ticketing specialist also helps ensure our work to develop a Global Open Standard for mobility account interoperability covers as many transport modes as possible.”
An Open Standard must have a transparent and published feedback and amendment or modification process. This also needs to be clear and communicated as widely as possible. Therefore we have published this process here on our website (and other Social Media channels too).
For those who don’t know… Open Transport Provides 2 x APIs :
An API specification for federated transport customer account interoperability
An API specification for a centralised operator information look-up service. This is a directory of transport endpoints (AKA An “API of APIs”)
We have also published this document in PDF for reference:
Hayden Sutherland, Founder & Chair of the Open Transport initiative gave this presentation yesterday (28th January 2020) at the Transport Ticketing Global 2020 event in London.
Introduction to Open Transport Hayden Sutherland
Introduction Hayden Sutherland o Founder and Chair of the Open Transport Initiative Director of Ideal Interface, a digital consultancy The work I am presenting is a joint effort from 25+ contributors across the transport & mobility industry: o Public transport: Bus, Rail, Ferry, etc. o Private transport: Car hire, MaaS Platforms, EV suppliers, car parking, etc. o Industry vendors & consultants
In a nutshell Open Transport has created an Open Standard for federated transport & mobility account interoperability Open Banking For Transport
Current situation Mobility-as-a-Service (MaaS) is maturing as a concept Transport start-ups are growing in number & market share But… – Each new entrant into the transport (public or private) market is a new source of customer data – Each new MaaS platform creates its own customer account AND can introduce proprietary integration standards – Transport Providers are enriching their self- service accounts to provide a better user experience AND build a relationship with their customers… And they want to maintain this.
How it could look to the customer Transport Service Providers Customer has to access multiple accounts to get a complete view
How it should look with Open Transport Customer can access just one integrated account now to get complete view
What does Open Transport Provide?
An Open Standard for federated transport customer account interoperability – API specification for integrating data (not customer PII) held in participating systems – Allows Transport Providers to still maintain relationship with their own customers
An Open Standard for a centralized operator information look-up service – The first transport / mobility API directory – “An API for transport APIs”
3 account data entities
Purchase – Ticket, pass to travel, contract to use service, etc.
Usage – Journey, parking duration, etc. – Includes services used (e.g. charging, calls, etc.)
Concession – Railcard, staff discount scheme, voucher, etc.
Centralised Operator Look-Up Directory service – The UK banking system has Sort-Codes (IBAN/SWIFT) – But… there was no directory service (e.g. account API URLs) for every MaaS platform or transport provider Validation service – In a fragmented transport landscape some reference information is needed – Other standards have loose compliance which can cause issues – And…. A consistent “mode” reference for a transport & mobility
Potential supporters & adopters
Transport Authorities/ Regulators – Mandate its use in new franchise & contracts – Potential wider aggregated
Public Transport Operators – Wider multi-modal interoperability
Private Operators – Established Mobility-as-a-Service Platforms – Start-ups, for wider integration possibilities
Transport software vendors – Ease/speed of implementation – Wider market potential (WORM: write once, reuse many)
Other new services? “Anyone with a transport account or with responsibility for ensuring future transport account interoperability”
Deliverables & timescales 14th October 2019 (International Standards Day) – Draft ‘Customer-account’ API specification v0.9 issued for industry peer review 4th November – Draft ‘Operator-info’ look-up API specification v0.9.1 issued for industry peer review 3/4/5th December – Industry presentations & sessions 20th December – Final date for feedback and questions 3rd January 2020 – Launched 2 x specifications as Open Standards – Official handover of on-going management and further changes of specification & documentation from Ideal Interface to the new ‘Open Transport’ organisation
Open Standard? Yes, the standards are fully Open – Free to use (adopt & adapt) – No conditions – just a public reference please v1.0 is now generally available from 3rd January 2020 – SwaggerHub – ProgrammableWeb Standards Board created – Provides ongoing management – Assesses proposed incremental changes
Get involved Review our Open Standard – Does it meet your needs? – If not, propose an amendment Adopt our Open Standard – Download Get involved – Spread the word!