Newer modes of transport such as ebikes & escooters and more modern Mobility-as-a-Service (MaaS) schemes must be accessible and usable to as many different people as possible to fulfil their potential. But what about the data these new mobility services create? Is this data findable? Is this data accessible? Is the data in each of the accounts created by these services able to be freely exported and shared?
In most cases the answer is no, the transport and mobility data stored in each service is only for use by that service. It is not portable, sharable or able to be integrated with others – either via named access or group access [see The Data Spectrum for Transport & Mobility].
This lack of customer account data sharing (known as Smart Data by the UK Government) is a limitation of nearly every transport service. It is a restriction that is either done purposefully (to stop users migrating to another solution) or unknowingly (as transport providers are unaware that they need to specify such account interoperability functionality into the systems they procure and pay handsomely for).
So, in the same way that transport authorities are encouraged to adopt new transport modes or evolve towards shared mobility services, they also must now be educated and even incentivised to adopt new consumer data sharing practices too.