Hayden Sutherland, Founder & Chair of the Open Transport initiative gave this presentation yesterday (28th January 2020) at the Transport Ticketing Global 2020 event in London.
- Introduction to Open Transport Hayden Sutherland
Hayden Sutherland o Founder and Chair of the Open Transport Initiative
Director of Ideal Interface, a digital consultancy
The work I am presenting is a joint effort from 25+ contributors across the transport & mobility industry: o Public transport: Bus, Rail, Ferry, etc. o Private transport: Car hire, MaaS Platforms, EV suppliers, car parking, etc. o Industry vendors & consultants
- In a nutshell
Open Transport has created an Open Standard for federated transport & mobility account interoperability
Open Banking For Transport
- Current situation
Mobility-as-a-Service (MaaS) is maturing as a concept
Transport start-ups are growing in number & market share
But… – Each new entrant into the transport (public or private) market is a new source of customer data – Each new MaaS platform creates its own customer account AND can introduce proprietary integration standards – Transport Providers are enriching their self- service accounts to provide a better user experience AND build a relationship with their customers… And they want to maintain this.
- How it could look to the customer Transport Service Providers
Customer has to access multiple accounts to get a complete view
- How it should look with Open Transport
Customer can access just one integrated account now to get complete view
- What does Open Transport Provide?
- An Open Standard for federated transport customer account interoperability
– API specification for integrating data (not customer PII) held in participating systems
– Allows Transport Providers to still maintain relationship with their own customers
- An Open Standard for a centralized operator information look-up service
– The first transport / mobility API directory
– “An API for transport APIs”
- 3 account data entities
- Purchase – Ticket, pass to travel, contract to use service, etc.
- Usage – Journey, parking duration, etc. – Includes services used (e.g. charging, calls, etc.)
- Concession – Railcard, staff discount scheme, voucher, etc.
- Centralised Operator Look-Up
– The UK banking system has Sort-Codes (IBAN/SWIFT)
– But… there was no directory service (e.g. account API URLs) for every MaaS platform or transport provider
– In a fragmented transport landscape some reference information is needed
– Other standards have loose compliance which can cause issues
– And…. A consistent “mode” reference for a transport & mobility
- High-level architecture
- Potential supporters & adopters
- Transport Authorities/ Regulators
– Mandate its use in new franchise & contracts
– Potential wider aggregated
- Public Transport Operators
– Wider multi-modal interoperability
- Private Operators
– Established Mobility-as-a-Service Platforms
– Start-ups, for wider integration possibilities
- Transport software vendors
– Ease/speed of implementation
– Wider market potential (WORM: write once, reuse many)
- Other new services?
“Anyone with a transport account or with responsibility for ensuring future transport account interoperability”
- Deliverables & timescales
14th October 2019 (International Standards Day)
– Draft ‘Customer-account’ API specification v0.9 issued for industry peer review
– Draft ‘Operator-info’ look-up API specification v0.9.1 issued for industry peer review
3/4/5th December – Industry presentations & sessions
– Final date for feedback and questions
3rd January 2020
– Launched 2 x specifications as Open Standards
– Official handover of on-going management and further changes of specification & documentation from Ideal Interface to the new ‘Open Transport’ organisation
- Open Standard?
Yes, the standards are fully Open
– Free to use (adopt & adapt)
– No conditions
– just a public reference please
v1.0 is now generally available from 3rd January 2020
Standards Board created
– Provides ongoing management
– Assesses proposed incremental changes
- Our Roadmap
- Get involved
Review our Open Standard
– Does it meet your needs?
– If not, propose an amendment
Adopt our Open Standard
– Spread the word!
- Find out more